Frequently asked questions
Gate and barrier servicing FAQs.
Clear answers about plans, pricing, visit frequency, service findings and different types of entrance equipment.
Do the plans cover both gates and barriers?
Yes. The plans can be used for an automated gate or a vehicle barrier, subject to confirming the installed equipment and suitable service scope.
Can I pay monthly or upfront?
Yes. The advertised options include monthly plans and upfront packages. One visit is £300 + VAT upfront, two visits are £550 + VAT upfront and four visits are £1,100 + VAT upfront.
Which servicing frequency should I choose?
Lower-use residential systems may suit annual servicing. Shared, commercial or frequently operated entrances may require two, three or four visits per year. We can discuss usage and operational needs with you.
Are repairs and replacement parts included?
No, unless expressly stated in an agreed package. Issues are documented and separately chargeable repairs, parts or upgrades are quoted or approved before work proceeds.
What happens if a fault is found?
We record the issue in the service report and explain the recommended next step. Where appropriate, we can provide repair or upgrade recommendations for approval.
Can you service older automation?
We work with many established gate and barrier systems. Parts availability depends on the manufacturer and age; where components are obsolete, we can explain appropriate repair or upgrade options.
Are safety devices checked?
Fitted and accessible safety devices are functionally checked as part of the service scope. Specialist safety inspections or force testing are only included where specifically agreed and appropriate.
Can you service more than one system?
Yes. Tell us how many gates, barriers or associated systems are installed so that we can confirm the correct scope, time and pricing.
Will I receive a service report?
Yes. The visit includes a report recording observations and recommendations relevant to the serviced system.
What areas do you cover?
We are based in Aylesbury, Buckinghamshire and cover an approximate 100-mile radius, subject to the work required, travel and engineer availability.